We have confirmed the SSL Cert for the unitedheritage.com website is working properly. Tech will have a postmortem debrief this afternoon, and provide details and provide business postmortem details.
Posted Sep 11, 2026 - 13:12 MDT
Update
We are continuing to monitor for any further issues.
Posted Sep 10, 2026 - 21:27 MDT
Monitoring
Websites have been restarted and are up and running. The issue with the unitedheritage.com cert appears to have been resolved. We will change this status to monitoring until tomorrow.
We will follow up with Group Hartford status tomorrow.
Posted Sep 10, 2026 - 21:26 MDT
Update
-Update - We are restarting the websites services in effort to apply the changes made today. All Websites will be unavailable during this restart.
Posted Sep 10, 2026 - 19:42 MDT
Update
--Update-- Appears to be isolated to Unitedheritage.com website. Unitedheritagelife.com does load properly. Appears to be isolated to Chrome and Safari browsers. Edge and Firefox are working properly. We will continue to update as we get more information.
Posted Sep 10, 2026 - 07:49 MDT
Update
Update for this morning. We are still working on a solution. At this time we do not have a estimated time to resolved.
Posted Sep 10, 2026 - 07:02 MDT
Identified
We believe we have identified the issue an working on a solution.
Posted Sep 09, 2026 - 20:13 MDT
Investigating
We have been notified of an SSL issue on our unitedheritage.com website from our monitoring systems. We are currently investigating the issue.
Posted Sep 09, 2026 - 19:24 MDT
This incident affected: Websites (United Heritage Website).