All Systems Operational

Uptime over the past 90 days. View historical uptime.
Internet & Network Operational
Internet (Meridian) Operational
Internet (Sublimity) Operational
UH VPN Remote Access (Cisco Secure) Operational
Internal Networks / Firewall / Load Balancers Operational
Websites Operational
United Heritage Website Operational
Alpha Edge Website Operational
Microsoft 365 Apps and Services Operational
Microsoft Teams Operational
Microsoft Exchange Online (Outlook) Operational
Microsoft SharePoint Operational
Microsoft Forms Operational
Microsoft Project Operational
UHLIC Night Cycle Process Operational
Infrastructure Operational
Servers Operational
IBM Server/ Green Screen/ Plex Applications Operational
VDI Servers / Load Balancer Operational
Azure Resources / OpenText Exstream / B2C Operational
Facilities Power / HVAC / Plumbing Operational
Facilities Security / Cameras / Badges Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

United Heritage Website SSL Certificate Issue
Resolved - We have confirmed the SSL Cert for the unitedheritage.com website is working properly. Tech will have a postmortem debrief this afternoon, and provide details and provide business postmortem details.
Sep 11, 13:12 MDT
Update - We are continuing to monitor for any further issues.
Sep 10, 21:27 MDT
Monitoring - Websites have been restarted and are up and running. The issue with the unitedheritage.com cert appears to have been resolved. We will change this status to monitoring until tomorrow.

We will follow up with Group Hartford status tomorrow.
Sep 10, 21:26 MDT
Update - -Update -
We are restarting the websites services in effort to apply the changes made today. All Websites will be unavailable during this restart.
Sep 10, 19:42 MDT
Update - --Update--
Appears to be isolated to Unitedheritage.com website. Unitedheritagelife.com does load properly.
Appears to be isolated to Chrome and Safari browsers. Edge and Firefox are working properly.
We will continue to update as we get more information.
Sep 10, 07:49 MDT
Update - Update for this morning. We are still working on a solution.
At this time we do not have a estimated time to resolved.
Sep 10, 07:02 MDT
Identified - We believe we have identified the issue an working on a solution.
Sep 9, 20:13 MDT
Investigating - We have been notified of an SSL issue on our unitedheritage.com website from our monitoring systems.
We are currently investigating the issue.
Sep 9, 19:24 MDT

Sep 10, 2026

VDI Extended Maintenance - 8pm MST
Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 MDT
Scheduled - This evening we will be performing additional maintenance on our VDI servers. No work is at risk during this maintenance, but the system will be unavailable or intermittently unavailable. Maintenance is expected to last 2 hour. Thank you
Sep 10, 11:24 MDT

Sep 9, 2026

Sep 8, 2026

VDI Extended Maintenance - 8pm MST today
Completed - The scheduled maintenance has been completed.
Sep 8, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 MDT
Scheduled - This evening we will be performing additional maintenance on our VDI servers. No work is at risk during this maintenance, but the system will be unavailable or intermittently unavailable. Maintenance is expected to last 2 hour. Thank you
Sep 8, 14:04 MDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

VDI Extended Maintenance - 8pm MST Today
Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 MDT
Scheduled - This evening we will be performing additional maintenance on our VDI servers. No work is at risk during this maintenance, but the system will be unavailable or intermittently unavailable. Maintenance is expected to last 2 hour. Thank you
Sep 3, 08:27 MDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

VDI Extended maintenance - 9pm MST Today
Completed - The scheduled maintenance has been completed.
Sep 1, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 21:00 MDT
Scheduled - This evening we will be performing additional maintenance on our VDI servers. No work is at risk during this maintenance, but the system will be unavailable or intermittently unavailable. Maintenance is expected to last 1 hour.
Sep 1, 15:37 MDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

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